As a coach, it’s easy to spot the signs of a disrespectful culture. A work environment where leaders disrespect their people has both obvious and subtle indicators. Generally, the disrespectful traits of the leader migrate down the line to the employees, since the culture is reflective of the leader. When disrespectful traits are widespread, the…
Are you giving your employees the respect they need? I think we can all agree: today’s work environment is tough enough without having to deal with disrespect or incivility. Harvard Business Review research reveals that over 50% of people don’t feel respected by their leaders. Many employees find that disrespect is indicative of their work…
Great leaders recognize that success relies on strong communication skills. I’ve been writing about this in recent posts. As a coach, I often see how a lack of communication causes multiple obstructions, debilitations and failures. Leaders must therefore master three essential skills to avoid these disconnects: Communicating deliberately Communicating interpersonally Communicating by adding value Transferring…
Employees crave more than basic information; they want to feel valued enough to receive it. They respond optimally when they know their leaders appreciate their engagement, involvement and commitment. When leaders communicate interpersonally, workers feel cared for and connectedness increases. Practice considerate communication by attempting to understand others’ perspectives. Use honoring and appreciative language, and…
As a leader, are you communicating deliberately? Giving your people the information they need to complete their tasks and contribute to your organization requires thoughtful and appropriate communication. Assuming that people are getting the information they need—or can figure things out for themselves—yields unpleasant surprises. Information left unmanaged does irreparable harm. Misunderstandings, confusion, misrepresentation and…
How strong are your communication skills? Leaders continue to assume greater responsibilities and pressures as markets and technologies call for increasingly faster commerce, responses and results. Information overload and business volatility have become the norm, requiring nimble management and staff interconnection. Leadership success depends on a most essential professional skill: strategic communication. Task completion and…
KEY DRIVERS BEHIND PASSION ADVOCATES In my last two articles, I have been discussing the Employee Passion Deficit as identified in a study measuring employee passion. The study measured both the employees’ passion for their job AND the organization they work for. For the employees who identified themselves as passionate about the job but not…
PEOPLE ARE LESS PASSIONATE ABOUT THEIR ORGANIZATION Last week my post started the discussion on Bridging the Employee Passion Deficit, Part 1. This week, we continue by reviewing the data behind a study published by Keith E. Ayers, Founder Intégro Leadership Institute, Dr. Frank Cahill, Psychologist, BA. Grad Dip Applied Psych, Dpsych, MAPS with Dr….
Why people are passionate about their work but not their employer – and what you can do about it. I have been discussing how personality plays, or should play, a key role in the selection of leadership. We hear time and again about the importance of engaging employees. Engagement not only in their job, but…
There’s a case to be made for narcissistic CEOs who can lead companies to greatness, inspire followers and achieve game-changing solutions in our rapidly changing world. “It is narcissistic leaders who take us to places we’ve never been before, who innovate, who build empires out of nothing.” ~ Michael Maccoby, Narcissistic Leaders: Who Succeeds and…