After sharing my views on managing conflict (check out the previous posts here, here, and here), I thought you may appreciate some practical tips for dealing with conflict at work. I’ve found many of these tips useful, no matter what kind of organization, or what kind of position you’re working in. In the work I do…
In my experience working with organizations, there are three factors behind most organizational conflicts: Differences in behavior and communication styles Differences in priorities and values Workplace conditions, including poor communications from leaders Some personalities just seem to clash. It’s important to determine why two people rub each other the wrong way. Do they have opposing…
In my previous posts here and here, I’ve been praising the character trait of humility, particularly when it comes to leadership. It’s a trait praised by author Jim Collins in his classic book Good to Great. According to research on companies that sustain success over time, humility is a defining character of Level 5 leaders….
Leaders are prone to decision-making errors when they don’t notice information that’s readily available if only they’d ask for it. Apparently the skill of noticing isn’t widely practiced, as Harvard professor Max Bazerman reveals in his book The Power of Noticing: What the Best Leaders See (Simon & Schuster, 2014). With every important decision, leaders…
